It’s kinda like running a restaurant - if you wanna break the third-party delivery flywheel, you need to bring that same approach to your restaurant’s marketing funnel.
I still remember my first call with Dan from Zucker’s Bagels, a quintessential NYC bagel brand. He was blown away by his retention numbers – 85% of his online ordering business was from repeat guests.
Solomon Choi is optimistic about restaurants after COVID-19. He’s the founder and CE-Yo! of 16 Handles, the leading frozen yogurt brand in NYC. He started in 2008, when the financial crisis was about to reshape our lives.
Andrew Schnipper is keeping his restaurants open during COVID-19. He’s the founder of Schnippers Restaurant Group in NYC and a pillar of the NYC restaurant community.
Cash rules everything around me I have watched 4 webinars, talked to 2 law firms, and called my bank (Chase) and…
I’ll be frank. If you’re looking for an easy answer, there isn’t one. Converting guests from third-party delivery requires some risk and digital-marketing know-how. The reward? Better profits and more customer data.
WTF is a restaurant CRM? It's only the key to the very foundation of hospitality - knowing who your guests are, what they love, and why they keep coming back. In this post, we breakdown the key considerations, and how you should think about a CRM for your restaurant.
A funny thing happened a couple of months back. On June 11th, Amazon shut down its restaurant delivery business...