Track, engage, and retain your guests across their entire customer journey
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Increase in revenue
Increase in repeat guests
Increase in average check size
Sometimes you have a guests' phone number. But on another system, you only have their email address. The data is consistently fragmented and hard to track. Bikky consolidates your guest data across delivery, loyalty, point-of-sale, and reservations in one place to give you a 360 view of each individual guest. Say goodbye to complicated spreadsheets and excessive pen and paper.
It was raining last Friday night and the kitchen was slammed with deliveries. You wanted to reach out to your guests after some delayed orders, but couldn't contact any that came from third party providers. Bikky provides you with tools to have meaningful interactions with all of your guests through email, SMS, and social media automations — segmented however you'd like. Now you've taken back ownership of your guests' journey.
You want to send an email campaign to your guests, but aren't sure if your previous brunch campaign actually brought people in. Our weekly ROI reporting tracks revenue generation and guest retention so you can strategically iterate on campaigns — and know they're contributing real revenue to the bottom line. No more wondering if that email was effective.
We're restaurant fanatics that just happen to have restaurant backgrounds, and we're passionate about helping restaurants grow.
We work with dozens of the leading companies across point-of-sale, delivery, reservations, and email providers.
We call our customers "partners," but we didn't coin the term: our partners did. This isn't a vendor relationship; we're an extension of your team.
