Grow your restaurants with guest data insights

Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant.

Analyze what’s important

View performance based retention, menu items, location offerings, and more.

Access your guest data

We integrate with all major delivery, POS, reservation, and loyalty services.

Action based on insights

Easily create segments based on your learnings and send them to your marketing platforms.

Guest behavior

Analyze guest retention and frequency to identify growth opportunities.

Demographics

Get a complete picture of your guests by deanonymizing their transactions.

Data-driven marketing

Measure the revenue impact of your marketing campaigns.

Guest behavior

Go beyond basic product mixes and learn how guest habits change by item.

“Our 31 locations using Bikky can now connect the who with the what, where, and the how.”

Deric Rosenbaum
President of Groucho’s Deli

30+ locations

“We finally have a good sense of what we should be willing to pay to acquire customers.”

Jared Cohen
COO of Protein Bar & Kitchen

10+ locations

“Bikky generates significant incremental sales for our franchisees.”

Ricky Richardson
CEO of Eggs Up Grill

50+ locations

“Bikky has helped us to understand guest behavior in a major way.”

Rachel Kornafel
VP of Marketing at Boqueria

8 locations

Customer Data Platform for Restaurants

Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant.

Request a demo

“Bikky generates significant incremental sales for our franchisees.”

Ricky Richardson

CEO, Eggs Up Grill, 60+ locations

“Our 31 locations using Bikky can now connect the who with the what, where, and the how. We have truly achieved digital convergence.”

Deric Rosenbaum

President, Groucho’s Deli, 30+ locations

“We finally have a good sense of what we should be willing to pay to acquire customers.”

Jared Cohen

COO, Protein Bar & Kitchen, 10+ locations

Move to one source of truth

See 360 guest profiles across your POS, online ordering, reservations, and loyalty platforms.

Segment your customers and drill in to see marketing engagement and order history

Map retention, frequency, and lifetime value by location and view revenue analytics over time

Understand audience sizes over time with instant insights that answer burning questions

Our menu of reports helps you make informed decisions

Guest acquisition and retention

Identify your biggest sources of demand, highest frequency channels, or underperforming locations with deep insight into customer acquisition and retention.

Menu item performance

Understand how well a staple item impacts customer retention, if an LTO improves frequency, or if there are unsung heroes on the menu loved by your most loyal customers.

Demographics

Deanonymize customers by tying demographic data to check-level data. Track retention and frequency by age, income, gender, and education for a complete picture of who they are.

Marketing automation

Build segments from over 30 criteria like channel, frequency, or daypart to trigger personalized emails across the customer journey - then tie every message back to their revenue impact.

Features

Finally, a data-first customer platform for restaurants

Stop wondering. Start seeing.

Guest profiles

See guest data in real-time, including marketing engagement, lifetime value, revenue, and order sources over time.

Streamlined insights

Understand business performance across your operating and marketing systems in one place.

Smart list-building

Create instant guest segments, filtering by first-time source, spend, frequency, and more.

Actionable marketing

Send personalized emails, ads, and SMS to custom audiences you decide on.

Reporting built out for the c-suite

Get your leadership team and general managers the answers they need faster.

30+ integrations

Connect your point-of-sale, online ordering, delivery, reservations, and loyalty providers.

Why Bikky

We're in this together

Serving you is our mission. Bikky understands restaurants because we are built exclusively for the industry. From our integrations, to how we look at the data, to how we advise partners on how to get the most from their data.

Made for restaurants

We exist to connect the specific platforms multi-location restaurants use and c-suite leaders need to see across.

Fast, plug-and-play access

The fastest time-to-value data platform for restaurants. Activate your data in days, not months.

Built to grow with Enterprise brands

We’re built to scale with your business and give Marketing, Finance, and Operations the data they need to lead strategy.