Our Guest Data & Marketing Platform was built for a very specific reason.
It's hard to personalize your marketing when data lives in different places.
Bikky helps multi-location restaurant brands move away from data silos that force spray-and-pray marketing & make revenue-reporting impossible, to complete guest journeys you can see clearly in one place and personalized marketing with ROI you can track.
Connect your guest data without painful, time-consuming list-pulling.
Think of Bikky as the marketing engine that keeps you in front of every guest at the right time, with the right message. Restaurant brands rely on Bikky to centralize their guest data — and trigger marketing campaigns that drive revenue.
So you can focus on everything else you're managing — your website, menu, events, social, promotions, and more.
Bikky collects & segments your data, connecting it to marketing automation and reporting on campaign revenue for you. 🚀
Third-Party Delivery
Online Ordering
Reservations
Point of Sale
We consolidate guest data and create behavioral segments that set off personalized email, SMS, and ad campaigns —and then show you the revenue. So you build relationships that last longer, shine stronger, and make you look good.
Data Aggregation
Get usable data without hiring an analyst.
Guest Profiles
Access a complete view of each guest.
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Smart Audiences
Create segments that trigger marketing campaigns.
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Revenue Reporting
See attribution on a campaign-by-campaign basis.
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We help restaurant marketers to engage and retain guests online with
real-time data consolidation, smart list-building, and built-in revenue reporting.
Activate real-time (or one-off) email campaigns, as well as sending SMS feedback requests next-day to first-time guests and targeting specific audiences for ads. Bikky also shows attribution for each campaign, so you have revenue numbers at the ready, always.
Email Campaigns
Send your custom segments from Bikky into Mailchimp. These segments update in real-time and trigger email automations as guests enter the segment over time.
SMS
Text your guests two hours after they order to ask for feedback. See their responses as they come in and respond in real-time from the Bikky dashboard.
Ad Campaigns
Download custom audiences from Bikky to target very specific groups of guests (i.e. using phone numbers from third-party purchases to drive home ads to order direct).
Unite your guest data for full guest lifecycle marketing.
Pull data in across 30+ platforms of operating systems, each with their own format.
Easily create behavioral guest segments in the click of a button.
Trigger marketing campaigns off of custom audiences that update in real-time. No bells and whistles needed.
Exceed your marketing goals faster with end-to-end automation.
Activate personalized, 1:1 campaigns that send automatically and pull revenue for you.
Work with a partner that goes beyond being just responsive and supportive.
Think: transformative advisor of your marketing team and your brand.
Rise above restaurant technology that settles.
Voice your needs and watch the Bikky platform evolve with you — because every day, your success is our success.
🗣️ "Bikky takes data that might have been outside of our grasp before, pulls it into our realm and then allows us to use it."
- Sean Gunner, Director of Marketing at 16 Handles
🗣️ “We needed a tool for targeting and segmentation. Bikky delivered on that, and more. While you take care of business, Bikky is the marketing machine behind you.”
- Alessandro Biggi, Founder at Avocaderia
🗣️ “If you're a restaurant marketer that feels like you're mindlessly putting money behind ads or going with the wind, Bikky gives you a direction, end goal, and a way to prove revenue.”- Julianne Savoy, Director of Marketing & Social Media at 5 Napkin Burger
🗣️ “I'm amazed at how seamless Bikky makes the entire process for restaurant marketers. You guys are pulling data across POS, online ordering, third-party marketplace, and private events into one place."- Anna Vagner, Director of Sales & Marketing at Seamore’s
🗣️ “Bikky has more potential than other tech partners because its product development is flexible, taking feedback from customers to see where the product should go.”- Emiliano Delgado, Director of Marketing & Operations at Carolina's Italian Restaurant
🗣️ "You are the only company providing legitimate ideas on how to action guest data.”- Rachel Kornafel, VP Marketing at Boqueria
