Category:

Third-Party Delivery

How to break dependence on third-party delivery

January 20, 2021

I still remember my first call with Dan from Zucker’s Bagels, a quintessential NYC bagel brand. He was blown away by his retention numbers – 85% of his online ordering business was from repeat guests.

The Bikky Restaurant Strategy Playbook, Part I: Are you a Brand, or a Wholesaler?

May 10, 2019

This is not a test. Do not adjust your set. You will need to fundamentally reevaluate every aspect of your restaurant strategy.

Why the third-party delivery business model matters

March 18, 2019

Delivery drivers for DoorDash – which raised >$1 billion in the past twelve months – accuse the company of skimping on tips.

How to convert customers from third-party delivery to first-party

November 8, 2019

I’ll be frank. If you’re looking for an easy answer, there isn’t one. Converting guests from third-party delivery requires some risk and digital-marketing know-how. The reward? Better profits and more customer data.

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WTF is a restaurant CRM?The PPP is confusing AF (especially for restaurants)How to convert customers from third-party delivery to first-party
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