I still remember my first call with Dan from Zucker’s Bagels, a quintessential NYC bagel brand. He was blown away by his retention numbers – 85% of his online ordering business was from repeat guests.
This is not a test. Do not adjust your set. You will need to fundamentally reevaluate every aspect of your restaurant strategy.
Delivery drivers for DoorDash – which raised >$1 billion in the past twelve months – accuse the company of skimping on tips.