I’ll be frank. If you’re looking for an easy answer, there isn’t one. Converting guests from third-party delivery requires some risk and digital-marketing know-how. The reward? Better profits and more customer data.
WTF is a restaurant CRM? It's the key to the very foundation of hospitality - knowing who your guests are, what they love, and why they keep coming back. In this post, we breakdown the key considerations, and how you should think about a CRM for your restaurant.
A funny thing happened a couple of months back. On June 11th, Amazon shut down its restaurant delivery business...
This is not a test. Do not adjust your set. You will need to fundamentally reevaluate every aspect of your restaurant strategy.
Delivery drivers for DoorDash – which raised >$1 billion in the past twelve months – accuse the company of skimping on tips.