I still remember my first call with Dan from Zucker’s Bagels, a quintessential NYC bagel brand. He was blown away by his retention numbers – 85% of his online ordering business was from repeat guests.
Solomon Choi is optimistic about restaurants after COVID-19. He’s the founder and CE-Yo! of 16 Handles, the leading frozen yogurt brand in NYC. He started in 2008, when the financial crisis was about to reshape our lives.
Andrew Schnipper is keeping his restaurants open during COVID-19. He’s the founder of Schnippers Restaurant Group in NYC and a pillar of the NYC restaurant community.
I’ll be frank. If you’re looking for an easy answer, there isn’t one. Converting guests from third-party delivery requires some risk and digital-marketing know-how. The reward? Better profits and more customer data.
WTF is a restaurant CRM? It's only the key to the very foundation of hospitality - knowing who your guests are, what they love, and why they keep coming back. In this post, we breakdown the key considerations, and how you should think about a CRM for your restaurant.
A funny thing happened a couple of months back. On June 11th, Amazon shut down its restaurant delivery business...
My biggest lesson from building Bikky is that time is preciously finite and fleeting. Every choice has an opportunity cost. Time spent reading emails on a Saturday morning means no making pancakes for family breakfast