How 5 Napkin Burger increased revenue by 25% with Bikky
About
Serving premium chef-created burgers
Locations
2
Industry
Full Service
Region
New York City
“Bikky helps us to communicate with our guests and track the ROI of our marketing efforts, which we have never been able to do in the past. Bikky has become a big part of our strategy.”
Robert Guarino CEO of 5 Napkin Burger
Introduction
5 Napkin Burger elevates the burger experience because they believe guests deserve a better burger.Their marketing team needed a way to connect guest data to their marketing platforms to better understand which campaigns were working and which needed to be improved.
In this case study, find out how the 5 Napkin Burger marketing team leans on Bikky to pull together guest data, trigger campaigns, and report on revenue automatically.
Background on Bikky
The only agnostic guest data platform for restaurants
Bikky was founded by the son-in-law of a NYC restaurant operator to relieve the pain point of disjointed restaurant tech systems.
You get data unified into one place that you can act on — without learning a new system to trigger emails, SMS, or ads. Easily create audience segments that send automatically to Mailchimp, and then we’ll pull back email engagement and tie it to revenue for you. Does a guest who receives a campaign re-order within 7 days? Tell us your goal, we’ll measure it for you.
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